With a total of 20 services The United Bank is to launch mobile banking and internet banking new services for its customers
15/04/2024
With a total of 20 services
The United Bank is to launch mobile banking and internet banking new services for its customers
Cairo: April, 14th 2024
UB announces the launch of new services within mobile banking and internet banking service- package, under the slogan of #Your_ Bank_ Online, to reach a total of 20 services provided to UB’s customers.
The new services provided to mobile and internet banking customers enable to make 20 banking transactions easily in a few seconds, 24/7 leaving behind the traditional banking transaction through the bank branches:
1- Inquiry balance of treasury bills and government bonds.
2- Ability to check balance of Rakhaa cash compliant with sharia fund.
3- Inquiry all individual customer accounts (current - savings - investment - loans - certificates - deposits - checks).
4- Purchasing deposits and certificates (individual clients)
5- Transfer through the instant payment network Instapay.
6- Inquiry client’s credit card through a detailed overview of transactions took place in client’s account and credit card meticulously.
7- Mobile banking service enable the client the ability to inquire about the provided loan, either traditional or compliant with sharia.
8- Mobile banking service lets the client to open sub- accounts easily.
9- Internal transfer between same customer accounts.
10- Transfer between customer accounts within the bank.
11- Transfer between the accounts of the United Bank customers and other bank customers (Swift)
12- Receipt of remittances received from abroad with foreign currencies.
13- Credit card settlement.
14- Check book request.
15- Inquiry about the nearest ATM and nearest branch wherever the client is inside Egypt.
16- Donations to charitable bodies and societies (only charitable societies and charities are donated to the bank that have open accounts with the bank).
17- Activate and deactivate cards, also report lost cards.
18- Charge prepaid cards.
19- Inquiry all promotions and offers provided by UB through the application.
20- Credit score inquiry (I-Score).
Customers could easily download UB Digital Wallet and enjoy the special banking experience easily in addition to its benefits as a safe way to keep client safe and healthy, especially in crowded places, without the need of direct dealing.
It is worth mentioning that it is easy to join the mobile banking service. The client can join him/herself in mobile banking services through the website www.theubeg.com, and to make a self-request to join mobile banking services please visit https://www.theubeg.com/ar/ways-to-bank/ub-mobile-banking
End.
Available Services:
Account Services:
• Inquiry all individual customer accounts (current - savings - investment - loans - certificates - deposits - checks).
• Inquiry loan amounts, date and value of last paid installment, date and amount of next installment, current loan balance.
• Inquiry credit card balances for individual customers (Primary and supplementary).
• Inquiry the card’s status, card’s Expiry date, minimum payment, printing previous months account statements.
• Inquiry about prepaid cards for individual customers (prepaid - Meeza national card).
• Inquiry the International Bank Account Number (IBAN).
Transfer and payment services:
• Internal transfer between same customer accounts.
• Transfer between customer accounts within the bank.
• Transfer between the accounts of the United Bank customers and other bank customers (Swift)
• Credit cards Settlement and prepaid cards reload (for the same customer only).
• Donations to charitable bodies and societies (only charitable societies and charities are donated to the bank that have open accounts with the bank).
• Inquiry and pay Bills and charging (Vodafone).
• Make any National and International transfers by using the International Bank Account Number (IBAN).
Request services:
• Cards services (Activation - Deactivate – Report stolen or loss card).
• Dispute Card Transaction.
• Check book request.
• Open new Account.
• Credit score inquiry (I-Score).
Activation method:
For the customers of the United Bank participating in the Internet banking service.
• Please contact the call center 19200 to activate the service after receiving your user name and password
• Download the mobile phone application through Apple Store or Google
• log on to the bank's mobile application with the same username and password for the Internet banking service.
Or by:
• Login on the Mobile with the user's name and password and add the bank's mobile channel
• Download the mobile phone application through Apple Store or Google
• Login to the bank's mobile application with the same username and password for the Internet banking service.
UB Mobile Token (OTP):
Add an extra level of security for your transactions with One Time Passcode (OTP) token
You will be able to secure your accounts as the token allows you to perform between account transfers & Outgoing Transfers between Egypt Bank
