UB Mobile Banking

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Manage your accounts anytime and anywhere that suits you.

Available Services:

Account Services:

  • Inquiry all individual customer accounts (current - savings - investment - loans - certificates - deposits - checks).
  • Inquiry loan amounts, date and value of last paid installment, date and amount of next installment, current loan balance.
  • Inquiry credit card balances for individual customers (Primary and supplementary).
  • Inquiry the card’s status, card’s Expiry date, minimum payment, printing previous months account statements.
  • Inquiry about prepaid cards for individual customers (prepaid - Meeza national card).

 Transfer and payment services:

  • Internal transfer between same customer accounts.
  • Transfer between customer accounts within the bank.
  • Transfer between the accounts of the United Bank customers and other bank customers (Swift)
  • Credit cards Settlement and prepaid cards reload (for the same customer only).
  • Donations to charitable bodies and societies (only charitable societies and charities are donated to the bank that have open accounts with the bank).
  • Inquiry and pay Bills and charging (Vodafone).

 Request services:

  • Cards services (Activation - Deactivate – Report stolen or loss card).
  • Dispute Card Transaction.
  • Check book request.
  • Open new Account.
  • Credit score inquiry (I-Score).

Activation method:

For the customers of the United Bank participating in the Internet banking service.

  • Please contact the call center 19200 to activate the service after receiving your user name and password
  •  Download the mobile phone application through Apple Store or Google
  • log on to the bank's mobile application with the same username and password for the Internet banking service.

Or by:

  • Login on the Mobile with the user's name and password and add the bank's mobile channel
  • Download the mobile phone application through Apple Store or Google
  • Login to the bank's mobile application with the same username and password for the Internet banking service.

UB Mobile Token (OTP):

Add an extra level of security for your transactions with One Time Passcode (OTP) token

You will be able to secure your accounts as the token allows you to perform between account transfers & Outgoing Transfers between Egypt Bank

How to Apply for Mobile Token

  1. Downloading the Application from (Google Play or App Store)
  2. Press on Setting then Select on Device ID
  3. Login through the Internet Banking
  4. Select in Request (Request Token)
  5. Enter the National ID and Device ID
  6. Email will be sent with the activation link
  7. Enter password that consists of 8 digits the ordered including ( number & characters ) 
  8. Login to generate OTP

The maximum limits for transactions through internet/Mobile Banking

Daily Limits

Service Name

20 Transaction

The Max number of Daily transactions.

500,000 EGP

The Max amount of Daily transactions.

500,000EGP

Internal transfer (between the same customer accounts)

250,000 EGP

Transfer between customer accounts (within the United Bank).

250,000 EGP

Transfer between the accounts of the United Bank customers and other bank customers (Swift – ACH) (Inside Egypt Only).

100,000 EGP

Transfer between the accounts of the United Bank customers and other bank customers (Swift – ACH) (Outside Egypt Only).

500,000 EGP

On the spot -  loan payment for all loan types.

100,000 EGP

Credit cards Settlement.

20,000 EGP

Prepaid cards reload

50,000 EGP

Donations

10,000 EGP

Pay Bills and Charges (Vodafone)

 

Terms and Conditions applied

You can also speak to any of our friendly Call Center representatives by calling 19200 at any time and they will happy to assist you