UB Digital Wallet

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With UB Digital Wallet, You will no longer need extra time to manage your payments.

Through UB Digital Wallet, you will enjoy the following benefits:

Wallet Services:

  • My Balance Service: You can know the wallet balance, which is used in conducting cash transactions.
  • Wallet Load Service: The digital wallet can be charged as a deduction from the bank account or through credit cards (for UB Customers only), Or through all Fawry Retailers or through the ATMs of the United Bank or any of the machines that have "Meeza Logo”.
  • Send Money service (P2P): The customer can send money for any Wallet, whether UB Digital wallet or other Wallet.
  • Cash withdrawal:  the customer can withdrawal from the digital wallet through all Fawry Retailers, or through the United Bank's ATMs, or any ATM that have "Meeza logo”.
  • Payment History: Monitoring and Inquiring all transactions details and balance.
  • Purchasing services using (QR Code & R2P):
    Via stores by (QR Code Scanner).
    R2P Service: As the merchant sends the payment request directly to the customer on the digital wallet by informing the wallet number to the merchant.
    Online purchase: Customers can be scanning the QR code directly on the online payment page, Or enter the mobile phone number to receive the "Payment Request" with the payment details for the digital wallet to confirm the payment.
  • Fawry Services which include the following:
    Mobile Services: Recharge and payment of bills (Vodafone - Orange - Telecom Egypt - TE Data - Etisalat - Orange DSL).
    Government Utilities: payment of Utility bills (Electricity, Water, and Natural Gas).
    Donations \ Charity: Donations to various charities (Resala - Egypt Charity - Hospital 57357 - Food Bank - etc. ...).
    Insurance Service: Payment of installments or payments of various insurance companies: (Allianz - Misr Life Insurance - ACE Insurance - Egyptian Engineering Syndicate - etc. ...).
    Ticketing & Tourism: Reservation of tickets for flights outside and inside Egypt through (Egypt Air - Air Arabia - Air Cairo – Go Bus - etc. ...).
    Electronic Payments: through this service can pay the expenses of universities, sports clubs transport companies ... (Cairo University - Shooting Club - Cinema - Karim and Uber transport - OLX - etc. ....).
    Renewing the car license and paying the fines.
    Payment of all installments for Value Co. & B - Tech.

Conditions for subscribing to the digital wallet service:

Service are available for UB & Non-UB Customers

  • Must have an Egyptian mobile number registered in your name, and not share the same mobile phone number in any other electronic wallet (another bank or telecom company).
  • A valid national number card.
  • You can have a maximum of 3 electronic wallets on the same national card number with different mobile phone numbers.
  • Must be Egyptian nationality.

 Steps to subscribe to the digital wallet service:

  • Go to the nearest branch to fill in the service application form.
  • A short text message is sent to you from the United Bank; notifying you of both the link and the number for activating the service.
  • Download UB Digital Wallet app from Google Play or App Store.

Steps to Activate the Digital Wallet:

  • Open the application.
  • Click on "Signup" for the first time activation.
  • Enter the required information.
  • Enter the mobile number and press activate
  • The system will send the activation number to you via text message.
  • Enter your national ID, email and activation code sent by text message.
  • Enter and confirm the password (The password must be 6 numbers without repeated or sequential numbers).
  • After activation, enter the mobile phone number and the wallet password (M-PIN).
  • Click on Sign in and enjoy the service.

 Steps for Agent Cash In through Fawry Retailers:

  • Go to the nearest merchant to request the Deposit service to the digital wallet.
  • Choose the financial & banks from Fawry Machine
  • Choose the United Bank wallet from Fawry Machine.
  • The merchant will choose Agent Cash In.
  • Log in to the digital wallet app, choose Agent Cash in and the system will automatically show an OTP.
  • Clarify the security code to the merchant to confirm the deposit, with an indication of the amount to be deposit in the Wallet.

Steps for Agent Cash out through Fawry Retailers:

  • Go to the nearest merchant to request the Withdrawal service to the digital wallet.
  • Log in to the digital wallet app and choose Agent Cash out.
  • Enter the merchant account number, and confirm it.
  • Enter the amount to be withdrawn.
  • Choose Confirm, and withdraw the amount transferred from the merchant after confirming the transfer

Steps for Agent Cash in through ATMs:

  • Go to the nearest ATM to the United Bank, or any ATM have "Meeza Logo"
  • Choose cash services without a card
  • Choose Digital Wallet services.
  • Choose Deposit.
  • Enter the mobile number of the digital wallet
  • Enter the password of the wallet M-Pin.
  • Deposit the amount in the deposit unit.

Steps for Agent Cash out through ATMs:

  • Go to the nearest ATM to the United Bank, or any ATM have "Meeza Logo"
  • Log in to the digital wallet app, and choose ATM Cash Out.
  • Writing the amount to be withdrawn from the wallet.
  • Write down the wallet M-Pin, and the system will display the security code (OTP) automatically.
  • Choose cash services without a card.
  • Choose Digital Wallet services.
  • Choose Cash Withdrawal.
  • Enter the mobile number of the digital wallet.
  • Enter the changed password (OTP) from the digital wallet.
  • Enter the amount you want to withdraw from the ATM.

 Steps to use the payment service using the QR code:

  • Going to the nearest Merchant that supports the QR service or through websites that support payment through digital wallets (or via Meeza).
  • Choose the Purchase service through the wallet application.
  • Then Scan merchant's QR code through the wallet application
  • After the process of scanning the QR code, it will show the details of the purchase Bill on the wallet application.
  • Check the details of the purchase Bill, then click Confirm to pay the bill amount as a deduction from the wallet balance.

Steps to pay by receiving Request to Pay – “R2P”:

  • Going to the nearest Merchant that supports the R2P service or through websites that support payment through digital wallets (or via Meeza).
  • The merchant sends the payment request directly to the customer on the digital wallet by informing the wallet number to the merchant
  • The customer will receive the wallet payment request through the wallet notifications service.
  • Click on the order sent by the merchant to confirm the details of the payment process.
  • Click Confirm to pay the amount to be paid as a deduction from the wallet balance.

You can also speak to any of our friendly call center representatives by calling 19200 at any time and they will be happy to assist you