The United Bank exceeded 27 thousand subscribers to the digital services and 3 digital branches
Ashraf El Kady - Chairman of The United Bank
Cairo: November 24th, 2020
Ashraf El Kady - Chairman of The United Bank - said on the sidelines of the annual Cairo ICT conference and exhibition that The United Bank has exceeded 27,000 subscribers so far in the digital services "Your Bank Online" spread all over the Republic, in addition to 3 digital branches that work 24hours, 7 days a week.
The United Bank offers the possibility of opening bank accounts without administrative fees and without a minimum. In addition to a series of digital services such as internet banking service, bank mobile and digital wallets with their distinct characteristics, that work 24hours, 7 days a week, so that the customers of the United Bank can follow up all their personal accounts, whether they are deposits, certificates, cards or finances, make all transfers between their accounts with the utmost freedom, as well as making external transfers, whether to customers or non-customers of The United Bank, with complete safety.
Also, the digital services allow The United Bank’s customers to request the issuance of check books and the issuance of alternative cards, as well as activating or deactivating the cards, in addition to the ability to conduct the self-credit inquiry I-Score. Charging and paying mobile phone and electricity bills and the possibility of providing support and assistance through a large number of associations and institutions approved by the Ministry of Social Solidarity, in addition to a variety of contactless cards that limit the spread of the new Corona virus.
The request to issue or link the distinguished The United Bank certificates, whether traditional or compatible with the provisions of Shariaa. As well as requesting the issuance or linking of deposits of various kinds, especially those with a prepaid return, where the customer can easily follow some instructions himself, whether through his mobile phone or via the Internet banking without the need to apply for customer service at any of the bank's 65 branches and enjoy a package of distinguished, high quality and speedy digital banking solutions and services with complete safety and according to approved international standards.
Ashraf El Kady expressed that The United Bank’s strategy was based on creating a set of digital solutions and technological services and providing them to the public in accordance with the latest international banking quality standards. The priority in choosing the technological solutions and applications is to what the Egyptian minds and hands make.
Egypt Vision 2030 is working to qualify Egypt to be a center for digital technology in the Middle East.
El Kady added that the political leadership, The Central Bank of Egypt and the Ministry of Communications are taking serious and broad steps towards qualifying Egypt with the technology to be a center for the digital technology in the Middle East. The Ministry of Communications is also establishing the National Center for Artificial Intelligence Applications and 6 technological innovation parks. In addition to the role of the Ministry of Planning in innovating and developing policies and strategies related to the rehabilitation of human resources and raising their efficiency to face the requirements of the fourth industrial revolution.
6 indicators of the growth of the digital transaction market
Ashraf El Kady explained that there are many local and global indicators that point to a growth in the digital banking market, on top of which is the corona virus crisis, and developing customer culture towards reducing the use of cache. The number of bank accounts also increased, especially with the launch of The Central Bank of Egypt campaigns for financial inclusion, as well as the high percentage of young people and their interest in using payment methods and digital services. Mobile spread dramatically, as well as a growth in the volume of the electronic commerce in Egypt.
Increasing the digital services in the market contribute in the activation of the internal and external trade movement.
Al-Kady added that with the increase in the volume and operations of the electronic commerce in the world, a great need has become for a new type of banking transactions characterized by flexibility in service and timing of performance. In order for the bank to reach the largest customer base, and provide them with excellent banking services. As well as attracting new customer segments especially with the growth of the small and medium projects sector. And increase local and global investments while maintaining the advantage of reducing costs. And the development of the human element to cope with this type of global smart services provided.
The customers’ right to enjoy the fruits of the smart technology, which positively reflects on the comfort, the time saving, the growth and the economic activity in general.
Ashraf El Kady expressed that the bank has paid great attention to develop all its technological systems on an ongoing basis, in particular, and that it strives aggressively towards achieving the financial inclusion system. Customers are entitled to enjoy the fruits of smart technology and its applications which has a direct and a positive impact on their lives in terms of comfort, time and effort saving and it contributes to the growth of economic activity.
The bank and a series of digital achievements
The United Bank has won many awards; the most recent is "The Best Bank for Electronic Banking Channels 2020" from the International Finance Magazine.
Also, The United Bank won the award for "The Best Bank in Digital Financial Transactions" for the year 2019 from the International Finance english magazine,.
In addition, it was awarded the "Arab Digital Banking Excellence Award 2018".
It also ranked the third position in a regional poll for the best banks that provide services and digital financial technology solutions in 2018, conducted by The Union of Arab Banks.
The United Bank became among the top ten banks in providing digital services, including: electronic payments, in addition to offering a package of technological services such as: internet banking and mobile banking, with their high features, as well as managing cash liquidity through internet banking for companies, and finally, the digital wallet.